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Cookie Policy

Last updated: March 2026

This Cookie Policy explains how we use cookies on our website. We believe in a privacy-first approach and only use essential cookies necessary for our website to function properly.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help websites remember information about your visit, such as keeping you logged in or maintaining your session as you navigate between pages.

2. Our Cookie Usage

We only use essential cookies that are strictly necessary for our website to function. We do not use tracking cookies, analytics cookies, or advertising cookies.

Privacy-First Approach: We do not track your browsing activity, serve targeted advertising, or place third-party tracking cookies on your device. Where we measure conversions for business purposes, we do this server-side — meaning it happens on our end without placing any additional cookies on your device.

3. No Consent Required

Because we only use essential cookies that are strictly necessary for our website to function, we do not require your consent under UK GDPR and the Privacy and Electronic Communications Regulations (PECR). You will not see a cookie consent banner on our website.

Essential cookies are exempt from consent requirements because they are necessary to provide the service you have requested — in this case, keeping you logged in and enabling our live chat feature.

4. Managing Cookies

You can control cookies through your browser settings if you wish to block or delete them. However, blocking our essential cookie will prevent you from logging in and may affect other features including live chat.

To manage cookies in your browser:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Cookies

5. Updates to This Policy

We may update this Cookie Policy from time to time. If we start using additional cookies in the future, we will update this policy and provide appropriate notice before doing so. The date at the top of this page will always reflect when it was last updated.

6. More Information

For more information about cookies and how they work, visit:

For questions about this policy, please refer to our Privacy Policy or contact us directly.

Contact Us

If you have questions about this Cookie Policy, please contact us at:

Email: hello@hex.host